Reviews

As a general contractor with decades of industrial, commercial, and residential construction experience, I truly appreciate Classic Plumbing and Heating's integrity and professionalism. From my first contact with Ashley to schedule the service call, to Jakob coming out to diagnose and do the repair, they were fantastic! They will now be my go-to company for both my business and personal needs, as well as when friends and family inevitably call me looking for someone to help with their mechanical woes. :)

Our water on demand system had an error code, and I once again called Classic Plumbing and Heating in Gaylord and they fixed it the next day. Jake came out, and after a few simple questions he diagnosed the problem and the system was up and running in 15 minutes. I barely had enough time to eat my sandwich! Also, thank to you Ashley, who took my calls and responded to emails and was able to get us on their schedule. I didn't think Classic Plumbing and Heating could top their last visit to our house, but once again they proved why I give them five-stars. Thank you!

Absolutely the best service hands down. Installed a new furnace and fixed the sink. Highly recommend

The contractor that installed our new tankless water boiler system retired and unfortunately it needed service during the warranty period. I called several contractors in our area with no luck, but Classic Heating and Plumbing came to the rescue. From the initial phone call, both Ashley and Kathie were helpful and professional and scheduled a technician to come to our house the next day. We have a complicated system but Roger diagnosed the problem pretty quickly, and ordered the parts directly from the manufacturer as the system was under warranty. The new parts were installed about a week later, and Classic even called in a regional technician who works for the manufacturer to inspect our particular situation (because it was so unusual), and he made a few modifications and suggested a retrofit to the existing exhaust system. Roger is going to come make the adjustments, and I look forward to seeing him again. On his recommendation, and based on their superior service, I am going to sign up for their yearly maintenance plan. I can honestly say that I've never worked with such kind, honest, and helpful people. Thank you, Classic Heating and Plumbing

Excellent Service from initial hone call. Install new shower door,toilet Install and shower door installed. Professional Grade. Highly recommend.

had a new tankless hot water heater installed by Keith and Dalton - excellent job on time text when they were on the way - cleaned up - what more can I say - I contacted them because neighbor had them instal tankless water heater - recommendation best advertising - worked for me

Our furnace went out last week. No one in our area would even return our calls. We got ahold of Classic Plumbing and Heating just for an appropriate price. We told them what was going on. They told us that they would come down and install a furnace at a great price! They were fast, friendly and professional. I would definitely recommend this company. They really care about their customers! A special thanks to Ashley, Jeff and Dave for making this happen!!

I had Classic Plumbing and Heating install a new Mini-Split System from Mitsubishi in my home. It's awesome! The Team's knowledge, service and cleanliness were remarkable. I would highly recommend using Classic Plumbing and Heating for any of your plumbing and heating needs.

100% Highly RECOMMEND Classic Plumbing & Heating, dont hesitate to call.Know youll get FAST accurate, free trustworthy troubleshooting, fair pricing, excellent professional, knowledgeable staff who go above and beyond to meet your needs as if it was their own Mother calling them with an emergency.Classic came to our home within 30 minutes to troubleshoot/confirm, they ordered and installed our new furnace next day when no other competitor, could or would, for at least a week or two out. Know, their Competitor, by law, deemed our furnace unsafe, shut it down and told us it would be a week to 10 days before they could install a new furnace.Although we appreciated their concern for our safety, Its cold out, 25 degrees. Were Seniors on tight budget, on Xmas we had a water pipe burst so no heat was indeed a helpless disheartening situation.We began Cold calling multiple others, got phone mail, left messages - most never called back.Fortunately for us Classic Plumbing & Heating has a REAL person who answers phone that knows how to get the wheels in motion for fast results.HANDS DOWN - BEST Customer Service weve experienced since moving to the North in 1988, they EXCEEDED all expectations. We cant thank their staff enough for their caring excellent service!!!Much Gratitude and special thanks to Owner Dave, Rex, Roger, Vance, Dalton and office staff Kathie and Ashley !!!Nobody could want or expect more

THANK YOU JACOB!!!! Excellent work/Worker

They did what they said they would do. I lost my furnace during winter. I called and within an hour they came out assessed the problem. Gave me a competitive price and the day they could do the work. I got back with them that afternoon and they got me up and running in two days. Very consciences guys doing the work and clean up. I would recommend them for work.

I’ve had Dave out to my house twice in the last 3 weeks for two separate issues. First a pressure switch on my well to get my water back working and second to get my furnace working right. Both times he was fast on coming out, getting the job done right and professional!! I also appreciate how he is reasonable priced and takes care of his customers like family!!

Jake was very professional and friendly. He did the job as quickly as possible and made sure everything was working properly for us as well. We will definitely use Classic for all our plumbing needs

"I highly recommend Classic to anyone who needs assistance with their Furnace. Rob our Tech was so nice he explained everything and made sure we had all of our questions answered. He did a 5 star job and the price was lower than any of the other places I called. I am very happy with my customer experience. Thank you Classic!."

Above and beyond, compassion and professionalism are a few of the words to describe Jamie and Mike and the company they represent Classic Plumbing and Heating. Not to mention the quality work. They took a difficult situation that my 86 year old father presented for them, handled him as if he was their father. Explained everything to him and reassured him they would take care of him. Doing all this while they were in constant communication with me by phone( I live 4 hours away). This is what you call customer service something that is hard to find in this day and age. Grateful that I came across this company and could never thank them enough for what they did for my father. My father couldn't be happier and is toasty warm for a change. I highly recommend this company for quality work and caring about their customer.

A week ago this past Friday (Feb. 1st), Mike and Adam from Classic Plumbing and Heating promptly answered a call from my son regarding a potentially catastrophic water leak at my cabin on Snowridge Trail (Elmira/Lakes of the North). While I was not personally there, my son was most complementary of his interactions with them, including not only their knowledge and skills, but also their integrity. This was a situation where they could have easily generated a far higher bill without my son or I having a clue. Please give them my most sincere thanks. I have your business card and other contact information. I would be happy to recommend you to others in the future and will be very comfortable in calling you as the need arises.

Thanks for going out of your way to help someone in need, outside your area, who was truly in need. A true humanitarian act.

We had two major leaks in our basement because of plumbing issues on the main level. I called Classic Plumbing and Heating and the tech (Adam) came very quickly, resolved our problem, and the bill was fair and reasonable. We will be using their services in the future!

"Finally someone who is interested in satisfying a potential client."

Classic was prompt and responsive - and did the work at a very reasonable cost. Adam was friendly and did a great job. We will have them back for any of our plumbing and heating needs!!